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Hi! I'm Tal Nagar
I'm passionate about people and relationships, as I truly believe that we can help each other succeed.
If...
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You're losing customers to competitors
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You're responsible for building and scaling the company's CS team
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You're responsible for managing the team
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You care about customer-relations
Then this blog is for you!
Working in the High-Tech SaaS industry since the age of 24, I've built a successful CS team and helped others as they were making their steps into the Customer Success world.
I've learned that the only way to succeed is by adopting a relationship-focused approach while integrating the academia's theories and practices into the day-to-day lives of CSMs.
My mission
Share my experience and resources with other CS professionals so that they can
Let's connect!
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