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Hi! I'm Tal Nagar

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I'm passionate about people and relationships, as I truly believe that we can help each other succeed.


  • You're losing customers to competitors

  • You're responsible for building and scaling the company's CS team

  • You're responsible for managing the team

  • You care about customer-relations

Then this blog is for you!

Working in the High-Tech SaaS industry since the age of 24, I've built a successful CS team and helped others as they were making their steps into the Customer Success world.

I've learned that the only way to succeed is by adopting a relationship-focused approach while integrating the academia's theories and practices into the day-to-day lives of CSMs. 

My mission

Share my experience and resources with other CS professionals so that they can

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Let's connect! 

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