Tal Nagar
Course Review: B2B Sales Masterclass: People-Focused Selling
This course will teach you how to win more deals the Customer-Centric way. Perfect for Customer Success Teams.
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Tal Nagar
- Nov 7
- 4 min
Stop losing Customers and Start Getting Personal Now
Personal connection is this season's most popular customer request. Don't ignore it.
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Tal Nagar
- Oct 3
- 4 min
Your Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 2
Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 2 out of 2.
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Tal Nagar
- Sep 5
- 3 min
Your Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 1
Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 1 out of 2.
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Tal Nagar
- Aug 1
- 2 min
Calculate Customer Success KPIs with this FREE Template
Your path to success just got shorter with this FREE Customer Success KPI calculator.
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Tal Nagar
- Jul 4
- 6 min
8 Proven KPIs for an Effective Customer Success Plan
Are blind spots holding you back from achieving your goals? Eliminate them now with these KPIs.
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Tal Nagar
- Jun 6
- 2 min
My Ultimate List of Lessons Learned about Customer Success
Want to become a successful CSM? Follow me and implement your lessons learned.
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Tal Nagar
- May 23
- 5 min
The Beginner's Guide to Communicating Value in Customer Success
If you want to reach your customers, you must change your strategy and focus on your product's value.
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Tal Nagar
- Apr 18
- 5 min
Office Politics: This Is What New Customer Success Leaders Do
If you want to build a successful team and lead others, Office Politics is your key.
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Tal Nagar
- Apr 4
- 4 min
Unlocking The Hidden Code Of Superior Customer Success
Customer Success as a framework is not enough. You must also know what it looks like for your customers.
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Tal Nagar
- Mar 7
- 5 min
4 Practical Rules For Landing Your First Customer Success Job
Job hunting takes time and patience, especially in Customer Success. Here is what I've learned about it.
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Tal Nagar
- Feb 21
- 4 min
What You Must Know About Customer Centricity
Customer Centricity isn't just a buzzword; it's a fundamental approach that determines the success of your business.
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Tal Nagar
- Feb 7
- 5 min
Value Enhancement is All You Need in Times of Inflation Part 2
Inflation affects us as customers and as CSMs. With four easy ways, you can enhance customers' value and increase retention.
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Tal Nagar
- Jan 17
- 3 min
Value Enhancement is All You Need in Times of Inflation Part 1
When prices go up, customers buy less. With Value Enhancement, you can stay ahead of inflation.
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Tal Nagar
- Jan 3
- 4 min
4 Proven Customer Success Strategies (+ Best Practices)
Want to improve customer experience? Start by having powerful Customer Success Strategies.
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Tal Nagar
- Dec 20, 2022
- 3 min
2022 In Review: Your Must-Read CS Spotlight Posts
Set yourself up for a successful 2023 with these top 5 must-read CS Spotlight posts.
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Tal Nagar
- Dec 13, 2022
- 3 min
The Easy Way To Make Yourself Memorable
Today's business world is extremely competitive. Here's one easy way to stand out.
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Tal Nagar
- Dec 6, 2022
- 4 min
How To Use Your Customer Data For Massive Growth
Thanks to customer data, I was able to increase recurring revenue by over $70K in 12 months!
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Tal Nagar
- Nov 22, 2022
- 4 min
Why You Should Thank Your Customers This Thanksgiving
Expressing gratitude to your customers will help your company succeed.
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Tal Nagar
- Nov 15, 2022
- 3 min
Customer Success Reports: Here Is What Remarkable Leaders Do
It's time for you to start working on your Year In Review Report and prove the value of your Customer Success team.
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Tal Nagar
- Nov 8, 2022
- 3 min
Want to improve performance? Team Alignment is the key
You can't expect your team members to achieve their goals if you don't keep them aligned throughout the year.
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Tal Nagar
- Nov 1, 2022
- 1 min
This Free Template Will Make Your Customers Successful
Customer Personas can make you and your company invincible. Get started with a FREE template now!
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Tal Nagar
- Oct 25, 2022
- 3 min
Create the Ultimate Customer Persona NOW.
If you want to increase revenue, you've got to focus on your Customer Persona.
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Tal Nagar
- Oct 18, 2022
- 2 min
Here is the Secret to Creating the BEST Customer Persona
The only way for you to truly understand your customers and form strong bonds with them is by developing CS Customer Personas.
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