Tal Nagar
Stop losing Customers and Start Getting Personal Now
Personal connection is this season's most popular customer request. Don't ignore it.
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Tal Nagar
- Oct 3
- 4 min
Your Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 2
Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 2 out of 2.
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Tal Nagar
- Sep 5
- 3 min
Your Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 1
Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 1 out of 2.
56
Tal Nagar
- Aug 1
- 2 min
Calculate Customer Success KPIs with this FREE Template
Your path to success just got shorter with this FREE Customer Success KPI calculator.
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Tal Nagar
- Jun 6
- 2 min
My Ultimate List of Lessons Learned about Customer Success
Want to become a successful CSM? Follow me and implement your lessons learned.
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Tal Nagar
- May 23
- 5 min
The Beginner's Guide to Communicating Value in Customer Success
If you want to reach your customers, you must change your strategy and focus on your product's value.
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Tal Nagar
- Apr 18
- 5 min
Office Politics: This Is What New Customer Success Leaders Do
If you want to build a successful team and lead others, Office Politics is your key.
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Tal Nagar
- Mar 7
- 5 min
4 Practical Rules For Landing Your First Customer Success Job
Job hunting takes time and patience, especially in Customer Success. Here is what I've learned about it.
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Tal Nagar
- Feb 7
- 5 min
Value Enhancement is All You Need in Times of Inflation Part 2
Inflation affects us as customers and as CSMs. With four easy ways, you can enhance customers' value and increase retention.
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Tal Nagar
- Dec 20, 2022
- 3 min
2022 In Review: Your Must-Read CS Spotlight Posts
Set yourself up for a successful 2023 with these top 5 must-read CS Spotlight posts.
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