8 Proven Principles for Dealing with Angry Customers
Angry customers don't have to be your nemesis! Master the art of de-escalation using 8 proven principles.
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Customers are the heart of every business, but not all companies treat them as such.
With a customer-centric approach, Tal helps companies build and scale their Customer Success teams from the first step of mapping out the customer journey map to defining the right strategy to ensure the success of the customers.
As a Customer Success professional, she truly believes that Customer Success allows managers to not only empower their customers but their employees as well.