Your Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 1
Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 1 out of 2.
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Customers are the heart of every business, but not all companies treat them as such.
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With a customer-centric approach, Tal helps companies build and scale their Customer Success teams from the first step of mapping out the customer journey map to defining the right strategy to ensure the success of the customers.
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As a Customer Success professional, she truly believes that Customer Success allows managers to not only empower their customers but their employees as well.