The Beginner's Guide to Communicating Value in Customer Success
If you want to reach your customers, you must change your strategy and focus on your product's value.
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Customers are the heart of every business, but not all companies treat them as such.
With a customer-centric approach, Tal helps companies build and scale their Customer Success teams from the first step of mapping out the customer journey map to defining the right strategy to ensure the success of the customers.
As a Customer Success professional, she truly believes that Customer Success allows managers to not only empower their customers but their employees as well.