Tal Nagar
Your Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 2
Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 2 out of 2.
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Tal Nagar
- Aug 1
- 2 min
Calculate Customer Success KPIs with this FREE Template
Your path to success just got shorter with this FREE Customer Success KPI calculator.
115
Tal Nagar
- Apr 18
- 5 min
Office Politics: This Is What New Customer Success Leaders Do
If you want to build a successful team and lead others, Office Politics is your key.
74
Tal Nagar
- Apr 4
- 4 min
Unlocking The Hidden Code Of Superior Customer Success
Customer Success as a framework is not enough. You must also know what it looks like for your customers.
45
Tal Nagar
- Mar 7
- 5 min
4 Practical Rules For Landing Your First Customer Success Job
Job hunting takes time and patience, especially in Customer Success. Here is what I've learned about it.
114
Tal Nagar
- Feb 21
- 4 min
What You Must Know About Customer Centricity
Customer Centricity isn't just a buzzword; it's a fundamental approach that determines the success of your business.
62
Tal Nagar
- Feb 7
- 5 min
Value Enhancement is All You Need in Times of Inflation Part 2
Inflation affects us as customers and as CSMs. With four easy ways, you can enhance customers' value and increase retention.
33
Tal Nagar
- Jan 17
- 3 min
Value Enhancement is All You Need in Times of Inflation Part 1
When prices go up, customers buy less. With Value Enhancement, you can stay ahead of inflation.
50
Tal Nagar
- Jan 3
- 4 min
4 Proven Customer Success Strategies (+ Best Practices)
Want to improve customer experience? Start by having powerful Customer Success Strategies.
156
Tal Nagar
- Nov 8, 2022
- 3 min
Want to improve performance? Team Alignment is the key
You can't expect your team members to achieve their goals if you don't keep them aligned throughout the year.
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