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Your Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 2
Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 2 out of 2.
Tal Nagar
Oct 3, 20234 min read
41
Your Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 1
Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 1 out of 2.
Tal Nagar
Sep 5, 20233 min read
78
Office Politics: This Is What New Customer Success Leaders Do
If you want to build a successful team and lead others, Office Politics is your key.
Tal Nagar
Apr 18, 20235 min read
84
What You Must Know About Customer Centricity
Customer Centricity isn't just a buzzword; it's a fundamental approach that determines the success of your business.
Tal Nagar
Feb 21, 20234 min read
72
How Customer Personas Can Make You Successful
Defining Personas will help you target ideal prospects, design the right product, and communicate value.
Tal Nagar
Sep 20, 20222 min read
57
How Customer Pain Points Can Help You Increase Retention
Customer pain points become your team's main concern. Just ask your CSMs. But should they really be a concern?
Tal Nagar
Jul 19, 20223 min read
213
Course Review: Customer Retention
This course provided by Noah Fleming and LinkedIn is great for anyone who is looking to start a career in Customer Success.
Tal Nagar
Jul 12, 20221 min read
22
Heads Up: It's Time to Map the Customer Journey
Customer Journey Map is one of the most important elements of Customer Success. Without it, we're in the dark.
Tal Nagar
Jun 27, 20222 min read
205
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