Tal Nagar
Your Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 1
Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 1 out of 2.
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Tal Nagar
- Apr 18
- 5 min
Office Politics: This Is What New Customer Success Leaders Do
If you want to build a successful team and lead others, Office Politics is your key.
74
Tal Nagar
- Feb 21
- 4 min
What You Must Know About Customer Centricity
Customer Centricity isn't just a buzzword; it's a fundamental approach that determines the success of your business.
59
Tal Nagar
- Sep 20, 2022
- 2 min
How Customer Personas Can Make You Successful
Defining Personas will help you target ideal prospects, design the right product, and communicate value.
56
Tal Nagar
- Jul 19, 2022
- 3 min
How Customer Pain Points Can Help You Increase Retention
Customer pain points become your team's main concern. Just ask your CSMs. But should they really be a concern?
212
Tal Nagar
- Jul 12, 2022
- 1 min
Course Review: Customer Retention
This course provided by Noah Fleming and LinkedIn is great for anyone who is looking to start a career in Customer Success.
21
Tal Nagar
- Jun 27, 2022
- 2 min
Heads Up: It's Time to Map the Customer Journey
Customer Journey Map is one of the most important elements of Customer Success. Without it, we're in the dark.
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