Tal NagarDec 5, 20231 minCourse Review: B2B Sales Masterclass: People-Focused SellingThis course will teach you how to win more deals the Customer-Centric way. Perfect for Customer Success Teams.
Tal NagarSep 20, 20222 minHow Customer Personas Can Make You SuccessfulDefining Personas will help you target ideal prospects, design the right product, and communicate value.
Tal NagarAug 23, 20221 minCourse Review: Creating Positive Conversations with Challenging CustomersWe all find ourselves in challenging situations. This course covers a few approaches to dealing with these situations.
Tal NagarJul 12, 20223 minForget Meaningless Interactions. Try Touchpoints Instead.Customer Touchpoints are critical moments in the Customer Journey. How do you track and measure them to ensure they provide value?
Tal NagarJul 5, 20222 minWhat 86% of Your Customers Want You to KnowMajority of customers would leave a company after two poor experiences. Are you REALLY up to date on the experiences of your customers?