Tal Nagar
How Customer Personas Can Make You Successful
Defining Personas will help you target ideal prospects, design the right product, and communicate value.
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Tal Nagar
- Aug 23, 2022
- 1 min
Course Review: Creating Positive Conversations with Challenging Customers
We all find ourselves in challenging situations. This course covers a few approaches to dealing with these situations.
35
Tal Nagar
- Jul 12, 2022
- 3 min
Forget Meaningless Interactions. Try Touchpoints Instead.
Customer Touchpoints are critical moments in the Customer Journey. How do you track and measure them to ensure they provide value?
209
Tal Nagar
- Jul 5, 2022
- 2 min
What 86% of Your Customers Want You to Know
Majority of customers would leave a company after two poor experiences. Are you REALLY up to date on the experiences of your customers?
296
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