Tal NagarJun 8, 20221 minCustomer Journey 101: OnboardingI hate it when companies treat me like a number. I also don't really care about their database or workload. If I’m not being treated...
Tal NagarJun 8, 20221 minCustomer Journey 101: ActivationTime-frame: starts in the minutes and hours after the purchase and ends after the first major interaction with the company. Emotions:...