Tal NagarApr 24 min8 Proven Principles for Dealing with Angry CustomersAngry customers don't have to be your nemesis! Master the art of de-escalation using 8 proven principles.
Tal NagarNov 7, 20234 minStop losing Customers and Start Getting Personal NowPersonal connection is this season's most popular customer request. Don't ignore it.
Tal NagarMay 23, 20235 minThe Beginner's Guide to Communicating Value in Customer SuccessIf you want to reach your customers, you must change your strategy and focus on your product's value.
Tal NagarNov 22, 20224 minWhy You Should Thank Your Customers This ThanksgivingExpressing gratitude to your customers will help your company succeed.
Tal NagarSep 13, 20221 minStand Out With This Exclusive Call-Prep TemplatePreparation is the key to success. If you want to ace your next call - you gotta use this FREE template.
Tal NagarSep 6, 20223 minThe Best Way to Quickly Become A Trusted AdvisorBecoming your customers' Trusted Advisor takes time and effort. You've gotta do your homework. Learn more here.
Tal NagarAug 30, 20222 minHow I Became a Better CSM By Calling CustomersWe are inherently social. Lack of connection has severe consequences - one of them is churn.
Tal NagarAug 23, 20221 minCourse Review: Creating Positive Conversations with Challenging CustomersWe all find ourselves in challenging situations. This course covers a few approaches to dealing with these situations.