Tal Nagar
8 Proven Principles for Dealing with Angry Customers
Angry customers don't have to be your nemesis! Master the art of de-escalation using 8 proven principles.
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Tal Nagar
Dec 5, 20231 min
Course Review: B2B Sales Masterclass: People-Focused Selling
This course will teach you how to win more deals the Customer-Centric way. Perfect for Customer Success Teams.
54
Tal Nagar
Nov 7, 20234 min
Stop losing Customers and Start Getting Personal Now
Personal connection is this season's most popular customer request. Don't ignore it.
35
Tal Nagar
Apr 18, 20235 min
Office Politics: This Is What New Customer Success Leaders Do
If you want to build a successful team and lead others, Office Politics is your key.
84
Tal Nagar
Nov 8, 20223 min
Want to improve performance? Team Alignment is the key
You can't expect your team members to achieve their goals if you don't keep them aligned throughout the year.
38
Tal Nagar
Aug 23, 20221 min
Course Review: Creating Positive Conversations with Challenging Customers
We all find ourselves in challenging situations. This course covers a few approaches to dealing with these situations.
56
Tal Nagar
Jun 19, 20221 min
Content Marketing is necessary for every CSM. Here’s why.
When you email customers, you ask them for their most valuable resource - their time. The only way to keep them engaged over time is by...
36
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